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We have a "stress-free return and refund policy" which qualifies every one of our customers to return and replace the product at the time of delivery (or within seven days of delivery). We will accept the returned product and refund through the same mode as of payment made to purchase the order, within seven to twelve working days. This can be used to pay your consequent shopping bills that you shop at Vendkart.com. Once the return time of the products ordered is passed, we will be unable to entertain any return of the product.
PRODUCT RETURN POLICY:
When products are delivered to you and acknowledged as accurate and according to the product ordered, after seven days, there is no refund or exchange conceivable. To return items that are damaged or cancelled or not according to your precise order, kindly return the products to us within 24 hours of delivery by writing your concern on the my account section.Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described. If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/mail within 7 days. In a event of the replacement being defective/damaged or not as described on the product page, a full refund will be provided by the seller once they receive the product, All products should be replaced if not up to mark or as described.
You can contact the customer administration centre by email to get in touch with us or sign up on the site and specify the return of products alongside the order number, and the date of delivery.
All returned things must be accompanied by the first receipt, a return/exchange approval number and in saleable condition within seven days of delivery.
Vendkart will not refund any delivery and handling charges for return of the returned order.
Please take note of the fact that we can't offer refunds or exchanges whatsoever on products that have been used or ones where the tags are ripped off, damaged, removed or detached from the product. All approved refunds or exchanges will be acknowledged within 48 hours of delivery. Please permit a few weeks from the day you return your order for your refund solicitation to be handled. You will be reached once your return is fulfilled.
ORDER CANCELLATION BY CUSTOMER
You, as a customer, can cross out your order any time up to 24 hours, before the favoured delivery time via email at sales@Vendkart.com
You can likewise call us at our customer care number to cancel the orders within our support centre’s operational hours between 11:00-18:00 that functions 7 days a week. In such a case Vendkart will refund any payment effectively made by you for the order within fifteen days of your cancellation in the form of credit points against your order value in your Vendkart account. This can be used to pay your future shopping bills when you shop at Vendkart.com.
You can likewise mail us at support@Vendkart.com for a refund of the paid amount into the Credit/Debit account which was used to make the payments. We should refund the sum back to your Credit/Debit card account or any other medium of payment within fifteen - thirty days of receiving such a request.
PARTIAL ORDER CANCELLATION BY CUSTOMER
You, as a customer, can request for a partial cancellation of the order any time up to 24 hours before the delivery time via email at support@Vendkart.com
You can likewise call us at our customer care number to cancel the orders, but within the operational hours of our support centre between 11:00-18:00 that is operational 7 days a week. In such a case Vendkart will refund any payment effectively made by you for the order within twelve days of your cancellation in the form of refund to your bank account against your order value in your Vendkart account. This can be used to pay your future shopping bills when you shop at Vendkart.com
ORDER CANCELLATION BY Vendkart
If we suspect or learn of any false transaction made by any customer or any transaction which violates Vendkart terms and conditions of utilising the site, we hold the sole authority to cancel such orders immediately without any notification. We will maintain a list of every single deceitful or fraudulent transaction and customer would be denied access or cancel out any order put by them.
While all efforts have been taken to name the products precisely, mistakes and errors in entering data and updating might happen. Vendkart.com maintains all authority to cross out the order in case an exchange has been made where the costs demonstrated was not the right cost. In unforeseen situations that happen, Vendkart reserves the right to give a full refund of the order value in dispute, which was received from the customer. Vendkart.com has full right to cancel out any order which does not fall under the administration criteria and/or is not from the region, city, or pin code where we are at present not catering at.
Vendkart.com reserves all rights to cancel out any order whenever we deem is necessary.